Privacy Policy – Wasila

Last updated: 14/2/26

Wasila ("we", "our", or "us") is committed to protecting your privacy and handling your personal data transparently and securely. This Privacy Policy explains how we collect, use, and protect your information when you use the Wasila mobile application.
Wasila is a project of Jaaferiya Forum.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

  • Full name
  • Email address
  • Phone number (if provided)
  • Profile information (profession, business, services offered, etc.)
  • Messages or information submitted through forms or support channels

Information collected automatically:

  • Device type
  • App usage data
  • Log information (for troubleshooting and security)

We do not collect sensitive personal data unless voluntarily provided by you.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Display your business, service, or professional profile (if you register)
  • Allow users to connect with you
  • Provide customer support
  • Improve app functionality and user experience
  • Maintain safety, security, and integrity of the platform

We do not sell your personal data.

3. How Your Information Is Shared

Your information may be shared only in the following circumstances:

  • Public profile information you voluntarily submit may be visible to other users
  • With service providers who help operate the app (e.g., hosting providers)
  • If required by law or legal obligation

We do not sell or rent your personal information to third parties.

4. Data Storage and Security

We take reasonable technical and organisational measures to protect your data from:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure

However, no system can be completely secure.

5. Data Retention

We retain your personal data only as long as necessary to:

  • Provide the service
  • Comply with legal obligations
  • Resolve disputes

You may request deletion of your account at any time.

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Request data portability

To exercise these rights, contact us at the email below.

7. Children's Privacy

  • Wasila is not intended for children under the age of 16.
  • We do not knowingly collect personal data from children under 16.

8. Third-Party Links

The app may contain links to external websites or services. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted within the app or on our website.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Email: wasila.app313@gmail.com

Project: Wasila – A project of Jaaferiya Forum